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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Twala Meju

December 1, 2025

5  out of  5
rating by Twala Meju
"Thank you Destiny for providing me with great service and for finding the best policy for my budget and my needs."
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Silas Hawkins

November 12, 2025

5  out of  5
rating by Silas Hawkins
"This was a good refreshing course, every one should take it, thanks to Carisha Thornton and State Farm Insurance."
We responded:
"Mr. Hawkins, We appreciate your 5 Star review! We are delighted to know the Defensive Driving Course Carisha recommended was a good refreshing course. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theresa Coleman

November 7, 2025

5  out of  5
rating by Theresa Coleman
"IThis review is to share my appreciation for Carisha Thornton and the exceptional assistance she provided in helping me save on my State Farm insurance. Her expertise and personalized approach made a significant difference in my experience. From the start, Carisha took the time to understand my coverage needs and financial goals. She patiently reviewed my existing policy and offered clear, practical suggestions that helped reduce my premium without compromising important protections. Throughout the process, her professionalism and responsiveness stood out, making me feel confident and valued as a client. Thanks to Carisha’s efforts, I was able to secure better coverage at a more affordable rate. It’s rare to come across someone so dedicated and knowledgeable, and I’m grateful for her help in navigating the complexities of insurance. I would not hesitate to recommend Carisha Thornton to anyone looking for a trustworthy agent who genuinely works in their client’s best interests."
We responded:
"Dear Ms. Coleman, Thank you for taking the time to review our State Farm office. We’re delighted to hear that Carisha delivered outstanding service, helped enhance your coverage, and saved you money. Your satisfaction remains our highest priority, and we look forward to continuing to support all your insurance needs."
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Vickie Long

November 4, 2025

5  out of  5
rating by Vickie Long
"Honesty was a delight to talk to with about my upcoming car insurance renewal"
We responded:
"Ms. Long, Thank you for your 5 Star review. We’re glad to hear Honesty was able to assist you with your car insurance renewal. If you ever have any questions or need assistance, we’re here to help!"
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Katarrey Smith

October 30, 2025

5  out of  5
rating by Katarrey Smith
"Destiny was amazing to work with! She walked me through the life insurance process step by step and made everything clear and stress-free. Her knowledge, patience, and professionalism really stood out, and she made sure I got the coverage that fit my needs. I couldn’t have asked for better service. Thank you, Destiny!"
We responded:
"Katarrey, Thank you for sharing your feedback regarding your professional experience with Destiny. We are pleased to hear that, through her expertise in life insurance, she was able to provide coverage tailored to your needs. Should you require any further assistance, please do not hesitate to reach out. "
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Kenya Collins

October 28, 2025

5  out of  5
rating by Kenya Collins
"Today I spoke with Carisha Thornton who helped me tremendously. She was knowledgeable and professional while still very kind and patient with me not knowing a lot about insurance. So thank you SF for employing Mrs. Thornton. 👍 Great Job 👏 there’s nothing like wonderful customer service.."
We responded:
"Ms. Collins, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Carish's service here at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Desiah Shelton

October 28, 2025

5  out of  5
rating by Desiah Shelton
"I had a wonderful experience working with Carisha Thornton at State Farm! She made the process of signing up for insurance so easy and stress-free. Carisha took the time to explain all my options clearly and helped me find the best bundle deal for my home and auto insurance. She was friendly, patient, and genuinely cared about making sure I got the coverage that fit my needs and budget. It’s rare to find someone who combines professionalism with such a personal touch, but Carisha does it effortlessly. I highly recommend her to anyone looking for reliable insurance and outstanding customer service!"
We responded:
"Desiah, Thank you for your 5-star review! We are glad you had a wonderful experience with Carisha and was able to bundle your home and auto insurance. We appreciate your feedback on Carisha's professionalism and outstanding customer service. My State Farm team and I are happy to be your good neighbor!"
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ROBERT BRINSON

October 20, 2025

5  out of  5
rating by ROBERT BRINSON
"I’ve been with State Farm for a number years and have always had positive experiences. However, over the past four years, I hadn’t been able to get everything aligned to bundle my car insurance with my home policy. That changed when Carisha called me. She was prepared, professional, personable, and genuinely enjoyable to talk with. She had all the facts and figures ready and, most importantly, took the time to educate me about my insurance options. Her knowledge and clear explanations helped me make a clear and confident decision. She also suggested a defensive driving course to qualify for a better premium. I initially wasn’t interested, but Carisha’s friendly persuasion convinced me to give it a try—and I’m glad I did. It turned out to be an excellent refresher. Overall, my experience was nothing short of a 5 out of 5. Thanks to Carisha and State Farm, I’m now saving over $400 a year on my insurance. Thank you, Carisha!"
We responded:
"Mr. Brinson, Thank you for reviewing our State Farm office with a 5 Star review! We’re thrilled to know you had a positive experience with Carisha; your satisfaction is our top priority! We are glad you were able to bundle you home and auto insurance to save money. We look forward to continuing to support your insurance needs."
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A D

October 17, 2025

5  out of  5
rating by A D
"Carisha Thornton has been such a pleasure to work with! She called me to discuss a condo insurance quote I requested online. I don’t usually answer those calls, as I prefer to handle my insurance online. I’m so glad I answered the phone! She was professional, knowledgeable and has a great personality! She quoted me a great rate for condo insurance and also ended up saving me $50 a month on my auto insurance. And, the savings will be even greater once we’re able to finalize the condo insurance! Thank you!"
We responded:
"A D We appreciate your 5 Star review! We are delighted to know you had a great insurance experience with Carisha. It is great that you were able to save on your auto insurance. We look forward to servicing your Condo as well. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Wendy Russell

October 13, 2025

5  out of  5
rating by Wendy Russell
"Agent Marcus was kind"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nichior Green

October 11, 2025

5  out of  5
rating by Nichior Green
"One of the best Insurance Agencies I’ve interacted with. Great communication for the deals, the links needed to proceed and the follow up over the days was amazing. Personal shoutout Jabrina. Amazing lady and over the top customer service, if you want a smooth, convenient , and time efficient process I recommend her as your agent you won’t regret it."
We responded:
"Nichior We’re thankful for your feedback and your 5 Star review! It’s our pleasure to assist you with your insurance needs. We are glad you received top customer service from Jabrinia. If there is anything else we can do to help, please let us know!"
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Monica Jackson

August 26, 2025

5  out of  5
rating by Monica Jackson
"My agent was a pleasure to work with. She was patient and answered all of my concerns!"
We responded:
"Monica we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gerald

August 25, 2025

5  out of  5
rating by Gerald
"Thank you, Taryn, "Thank you for the fantastic experience at your State Farm office located in Stone Mountain, GA. "My satisfaction with your service is off the charts. You deliver exactly what was promised and you have helped me to navigate and understand my insurance needs. "From start to finish, everything was handled with the utmost professionalism. I'm a satisfied customer who appreciates your attention to providing excellent customer service as evident by your staff as well. I will be returning again and again"."
We responded:
"Gerald thank you for your 5-star review! It has been a pleasure to be your State Farm agent for over 20 years. We are honored and glad that we have been able to assist you with all of your insurance needs. My State Farm team and I are happy to be your good neighbor!"
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Laquanda Boney

August 25, 2025

5  out of  5
rating by Laquanda Boney
"Carisha has been my insurance representative for over 10 years. This is why I chose to establish a new policy with her under State Farm. She has always been professional, personable, PATIENT, and knowledgeable."
We responded:
"Thank you for taking the time to share your insurance experience with Carisha. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Melissa Boney

August 25, 2025

5  out of  5
rating by Melissa Boney
"I’ve known Miss Thornton, since her Allstate days and was saddened that she left. So, I had to follow her. I love how professional but personable she is! I couldn’t ask for a better insurance agent."
We responded:
"Melissa, Thank you for your 5-star review! We are glad to hear of your positive experience with Carisha Thorton. My State Farm team and I are happy to be your new good neighbor!"
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Terry Thomas

August 12, 2025

5  out of  5
rating by Terry Thomas
"carisha was very helpful."
We responded:
"Thank you for your 5-star review! We are glad to hear Carisha was able helpful to you. My State Farm team and I are happy to be your good neighbor!"
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Erika Jennings

August 11, 2025

5  out of  5
rating by Erika Jennings
"Very quick, professional, and quality services. Taryn Lawrence State Farm has been handling my business needs with great care and efficiency for over 27 years."
We responded:
"Erika, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs for over 27 years. We appreciate your trust and confidence in our agency. If there is anything else we can do to help, please let us know! "
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andrea williams

July 31, 2025

5  out of  5
rating by andrea williams
"Destiny you are awesome Great customer service Thanks for helping me with my Auto and renters insurance."
We responded:
"Ms. Williams, We’re honored by your positive feedback! We are glad you had an awesome experience with Destiny as she helped you with auto and renters' insurance. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Z W

July 24, 2025

5  out of  5
rating by Z W
"Jabrina was solid and clutch. She helped me with what I initially called for quick then helped me secure life insurance for me and I my kids.. I appreciate you 🤝🏾🫡🤞🏽"
We responded:
"We appreciate your review! We are delighted to know you had a great experience obtaining Life Insurance through Jabrinia. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Karen Brown

July 11, 2025

5  out of  5
rating by Karen Brown
"I have been with Taryn Lawrence & State Farm for 26+ years. They have made my life so much easier dealing with Life Insurance for my entire family, Auto Insurance & Homeowners Insurance. Just today, Honesty resolved an issue with getting me to the correct division for specific services. Thank you Taryn for having the most courteous and knowledgeable agents. My recommendation is Taryn Lawrence n her team."
We responded:
"Karen, We appreciate you trusting our agency for over 26 years with your Life Insurance, Home Insurance and Auto Insurance. We have really enjoyed working with your family throughout the years. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nina Spivey

July 10, 2025

5  out of  5
rating by Nina Spivey
"Very informative!!"
We responded:
"Nina we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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J Wms Jr

July 9, 2025

5  out of  5
rating by J Wms Jr
"Constant professionalism and courtesy! Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Charles Ayena

June 26, 2025

5  out of  5
rating by Charles Ayena
"Good"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael & Shanta Johnson

June 24, 2025

5  out of  5
rating by Michael & Shanta Johnson
"I am enjoying my experience as a State Farm customer. Carisha Thornton has been a great resource that has made this experience so rewarding. She provided a great quote and seamless enrollment. She is very knowledgeable, follows up in a timely manner & walked me setting up my app & car device. I love that she’s one call away anytime she is needed. If you are looking for exceptional service, please contact Carisha. You’re welcome in advance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Carisha; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Thelma Hayes

June 23, 2025

5  out of  5
rating by Thelma Hayes
"Great agency....Carisha is the best!"
We responded:
"Ms. Hayes, We’re honored by your positive feedback! We are glad you have good experiences with Carisha We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"